You Can Make A Difference By Becoming A Volunteer!
Volunteering for CONTACT Helpline brings the satisfaction of making a difference in the lives of others in your community. The needs for emotional and financial support in the Capital Region grow each year.
How can so many needs to be addressed? As a CONTACT volunteer, you can provide listening support to those in isolation or distress. You have access to a database of thousands of local agencies and programs; you can connect callers to sources of assistance, empowering them to seek solutions to their problems.
You can volunteer at our Harrisburg location.
Volunteer Ruth says, “It is gratifying . . . feeling like you’ve helped people.” She has answered calls at the Helpline for 20 years.
Laurel, a volunteer since 2013, says that volunteering for CONTACT, “fills a spot in our lives” but is not overwhelming, since volunteers are a point of contact rather than a counselor or problem solver. She notes that the time commitment per month is very manageable, and scheduling volunteer time is flexible.
Dave and Linda have volunteered for CONTACT for 29 and 16 years, respectively. Dave participates in the training of new volunteers. He tells them, “Learning active listening skills can help you in your personal communications, as well as on the Helpline.” Over the years, he found that using active listening often diffused conflicts at work. Linda has observed that using active listening skills improved her interactions with her children and other family members, in addition to being a helpful asset in the workplace. She also enjoys working with the Communications Committee.
Their belief in the CONTACT mission has kept them involved for a combined 45 years!
Ask any Helpline volunteer, and they will agree that it is rewarding to “make a difference, one caller at a time.”
The training program is designed to help teach the art of "active listening" and information and referral techniques. It includes topics such as:
- Callers who are Suicidal
- Crisis intervention
- Community resources
- Problem solving
- Mental health issues
Training is held several time a year at varying locations throughout the region. The valuable training consists of classroom and practical experience.
Call the CONTACT business office at 717.652.4987 to learn more.
Click HERE to see our online brochure and get information our training program.
Click HERE to see the yearly schedule.
Have any questions? Check out our F.A.Q.
Are you a college student looking for an internship? CONTACT Helpline may be just what you are looking for. Fill out the following application with why you're interested in working with us and you'll hear back from our Volunteer Coordinator shortly.