PA 211

2-1-1 is a free, accessible, 3-digit telephone number available to everyone.  All residents have easy access to customized health, housing, and human services information in one place.  The 2-1-1 telephone number is a 24 hour, 7 day a week hotline, available when you need to find help.


Every hour of every day, someone searches for services, from substance abuse treatment to care for a child or an aging parent.  By simply dialing 2-1-1 our training Helpline Specialists can assist by answering your questions and connecting you to thousands of health and human services programs.

2-1-1 is a one-stop resource to find information about community services; no more guessing or unnecessary calls.

Do you prefer to find your own answers?

Feel free to search our online data library, filled with thousands of community resources ranging from rent payment assistance to community support groups.  Just click here .

Having trouble dialing 2-1-1? Here are some solutions:

Office Phone:

  • If you are dialing 2-1-1 from an office phone and the calls are not going through, your phone might not be programmed to make 2-1-1 calls. While most phones are programmed to make 9-1-1 calls, this does not mean they are able to make 2-1-1 calls.

  • Talk to the IT department of your office and have the phones programmed to make 2-1-1 calls.

Mobile Phone:

  • If you are unable to make 2-1-1 calls from your mobile device, it is most likely a problem with your provider. Contact your provider about 2-1-1 availability on your plan.

    211 in the news - PA

    211 recently testified in front of PA House of Representatives.

    Check it out here -

    211 in the news - U.S.


For Information & Referral Services

 Dial 2-1-1

Text your zip code to 898211

Safe Haven

1-866-921-SAFE (7233)


Do you manage a non-profit agency that would like to work with CONTACT Helpline?

Click HERE for more information